Frequently asked questions
Common questions about using the Reachzo social media marketing panel.
What is an SMM panel?
An SMM panel is a web platform that organises social media marketing services into a searchable catalog with ordering, balance and order tracking tools.
Which platforms can I find on Reachzo?
The starter catalog supports categories for Instagram, YouTube, TikTok, Facebook, Telegram, X / Twitter, Spotify and LinkedIn. The live catalog controls which individual services are active.
How are service prices displayed?
Services use a price-per-1,000 format. The order page calculates the estimated charge from the selected quantity and the service rate before submission.
Are results guaranteed?
No. Delivery and outcomes can vary by service, provider, platform rules and other conditions. A service price is not a guarantee of reach, engagement, followers, views or business results.
Do I need to share my password?
Do not share your social media password unless you have a specific, legitimate reason and understand the access being granted. Many services only need a public target URL.
How do payments work?
The panel has a payment-request framework. Live payment processing and verification must be connected to your configured merchant integration before launch.
Can I cancel an order?
Cancellation and refill options are service-specific. Check the service listing before ordering or contact support if the listing does not explain the policy.
How do I contact support?
Registered users can use the support-ticket area inside the panel. Public visitors can review the guides and service information first.